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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ation Gilliam

November 2, 2023

5  out of  5 rating by Ation Gilliam
"Marcus Brown State Farm has great customer service. I've been with them for over 10yrs. Their customer service representatives are very knowledgeable, courteous, and helpful, especially Geraldine."
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Matt Brittan

July 29, 2023

5  out of  5 rating by Matt Brittan
"I didn't know I could enjoy working with an insurance agency until I worked with Geraldine. She was transparent and knowledgeable, even informing me at times that State Farm may not be my lowest-priced option. Even then, I stayed with State Farm because of Geraldine's transparency and responsiveness. Thanks, Geraldine and team! PS: This review resulted in no payment or price discount. This was submitted after 2-3yrs of working with Geraldine."
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Jamie Shirlyn

July 14, 2023

5  out of  5 rating by Jamie Shirlyn
"I’ve been with State Farm for years and have always had the pleasure to work with Geraldine. She is incredibly patient with my questions, understands my concerns and issues at hand, and always strives to put together the best coverage package for me. I am so happy to continue my car and home insurance through them and look forward to many more years working together!"
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Stephanie Almanza

May 26, 2023

5  out of  5 rating by Stephanie Almanza
"Hands Down Rosario always gives Phenomenal customer service. Highly recommend this agency."
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ali mccauley

May 25, 2023

5  out of  5 rating by ali mccauley
"I’ve been with this office for more than 30 years and have always received prompt, courteous, and professional service. I can always rely on the knowledgeable staff to assist me with whatever I’ve needed! Thank you so much!"
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Beatriz

May 25, 2023

5  out of  5 rating by Beatriz
"Rosario is very friendly! Goes above and beyond, very happy with service provided :)"
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Vee Elias

May 24, 2023

5  out of  5 rating by Vee Elias
"Thank you Marcus for the many years of great service and Geraldine for answering all my insurance questions always!"
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Rosalinda Morales

May 23, 2023

5  out of  5 rating by Rosalinda Morales
"I highly recommend getting your insurance here! I had the pleasure to speak with Rosario who was just simply amazing!! She is very knowledgeable and responded to all my questions. Best customer service I’ve received, felt like family. She had a quote for my car insurance and home within minutes delivered directly to my email. No office visit needed."
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Karen Perez

May 23, 2023

5  out of  5 rating by Karen Perez
"Rosario is always a pleasure to talk to. She has the answers to all your questions, and is really fast at getting back to you when needed!"
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Young Choo

May 22, 2023

5  out of  5 rating by Young Choo
"After racking my brain to find home owners insurance - my friend referred me to Geraldine Munoz @ State Farm and THANK GOD for this. She was super friendly, super helpful, and knowledgeable in getting both my auto insurance as well as my home owners insurance policy very quickly. I also saved money! I'm happy to now be a part of the State Farm family!"
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Elisha

May 22, 2023

5  out of  5 rating by Elisha
"Rosario is amazing. She recently helped me with some insurance for some permits that I needed and when I say she was a pleasure to work with, my goodness. The patience she had when it came to understanding and explaining what I needed to do was much appreciated. I can’t thank her enough. My experience was A1 and I definitely recommend and would work with her again."
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Deidre R Hardy

May 19, 2023

5  out of  5 rating by Deidre R Hardy
"I recently moved from Southwest Missouri to SoCal (Los Angeles Area), and I found myself in a situation where I had to quickly find my own plan for Auto Insurance, Rosario was the person who ended up taking my call and she helped get me a quote, as well as answer any question I had regarding getting insurance for the first time on my own (as I used to be on a joint plan back home). I was even able to bundle and get Renters Insurance to help. Not only was Rosario extremely helpful and professional, but she was also very understanding and personable. I don't know how often she gets clients who call freaking out and having to find something quickly, but she handled my situation with calmness, and she took her time explaining everything. Not once did I feel rushed or "just another phone call". I look forward to working with her in the future!"
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Cecilio Torres

May 14, 2023

5  out of  5 rating by Cecilio Torres
"Best insurance agents ever. I have my home, autos, and life insurance with them! Wouldn’t trust my valuables to anyone else. Thank you Rosario and Geraldine for always taking care of my family and me."
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Elizabeth Trejo

May 11, 2023

5  out of  5 rating by Elizabeth Trejo
"Good Customer Service Rosario she’s on it.."
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Jennifer Trejo

May 11, 2023

5  out of  5 rating by Jennifer Trejo
"The best place to get your car insurance.I’ve been a customer for over 10 years now and I will not go anywhere else for my car insurance needs. Thank you Rosario for the great customer service. Definitely worth every penny!"
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Nancy Slater

May 10, 2023

5  out of  5 rating by Nancy Slater
"I have been working with Geraldine for years now and she is always helpful, knowledgeable and friendly. She is quick to let me know my options and implement whatever I feel best fits our family at the time. Through the years, State Farm has been there for us and we've been beyond happy and satisfied with their service. I would highly recommend Marcus Brown's group and State Farm to anyone looking for excellent coverage!"
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anna carrillo

May 10, 2023

5  out of  5 rating by anna carrillo
"Rosario is such a friendly and helpful person she goes above and beyond with her service!!"
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Delma Solis

May 10, 2023

5  out of  5 rating by Delma Solis
"The workers are very helpful and nice"
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Atziri Sanchez

May 2, 2023

5  out of  5 rating by Atziri Sanchez
"Very friendly and super helpful! Best customer service ever!"
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Matthew Amperano

May 1, 2023

5  out of  5 rating by Matthew Amperano
"Geraldine helped me right away,and answered every question I had. She took me trough a step by step process which made dealing with the other insurance less intimidating. By knowing what to ask for and what to expect it made the inconvenient process much easier. I highly recommend her,She was awesome!"
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Ms. Yvette

April 25, 2023

5  out of  5 rating by Ms. Yvette
"Received a new quote for insurance policy and was very impressed with results and quality of professionalism and knowledge from staff. Thank you for assisting me in this time of need."
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alex olivares

April 7, 2023

5  out of  5 rating by alex olivares
"I can not say enough about how great of an experience we have had with Mr. Brown and his team over the years. Always responsive, always helpful and always super friendly! If you or someone you know is looking for insurance services, you can't go wrong with Marcus and Geraldine."
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Albert Bansah

March 24, 2023

5  out of  5 rating by Albert Bansah
"Prompt and great customer service."
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Craig D

March 23, 2023

5  out of  5 rating by Craig D
"From Edith back in the day to Geraldine to Rosario now...everyone at Marcus Brown's office is helpful, polite, and knowledgeable"
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Private Private

March 7, 2023

5  out of  5 rating by Private Private
"This office is fantastic! Geraldine has been helping me for at least 2 years with everything related to my car and home insurance. They’ve always been there for me when I needed them. They’re very responsive and provide a great service! I totally recommend them"