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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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robin mitchell

June 8, 2026

5  out of  5
rating by robin mitchell
"Thank you for your Service. Greatly appreciated!"
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Justin S

May 26, 2026

5  out of  5
rating by Justin S
"I was recently involved in an accident that totaled my car. It was not my fault, but State Farm was able to handle the claim for me and Geraldine walked me through all the steps. She was able to switch over my insurance and got me my new ID cards on the same day. Marcus Brown has a great team and I highly recommend them."
We responded:
"Thank you, Justin, for sharing your experience. I'm glad to hear that Geraldine was able to assist you efficiently with your claim and insurance needs. We appreciate your recommendation and are here to help whenever you need us."
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Suzie Alt

May 22, 2026

5  out of  5
rating by Suzie Alt
"I have been loyal to this office because of Geraldine, the office manager. She has always been kind, professional and willing to help.💐"
We responded:
"Thank you, Suzie, for your loyalty and for highlighting Geraldine's dedication and professionalism. We're grateful to have her as part of our team and are glad she has made such a positive impact. Your support means a lot to us!"
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Kendall Przislicki

May 18, 2026

5  out of  5
rating by Kendall Przislicki
"Had the pleasure of working with Cesar Varela while looking for auto insurance for a new car I just bought. He was extremely professional and communicated well in a timely manner which I very much appreciate. He was friendly and helpful, an absolute pleasure! Would definitely recommend him to anyone needing an agent!"
We responded:
"Thank you, Kendall, for sharing your experience with Cesar Varela. We're glad to hear that his professionalism and timely communication made your search for auto insurance a positive one. Your recommendation means a lot to us!"
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Shahed Alkhiyami

May 13, 2026

5  out of  5
rating by Shahed Alkhiyami
"Cesar was able to get me a very good deal and was very helpful and attentive to details. Highly recommend!"
We responded:
"We really appreciate your feedback—thank you! It means a lot to us that you would recommend Cesar, and we’re glad he was able to provide attentive service and help you secure a great deal."
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Enio Ortiz

May 12, 2026

5  out of  5
rating by Enio Ortiz
"Geraldine is the best. She always picks up my calls and has answers to my questions. Give her a call so she can take care of you. Like a good neighbor she’s always there!"
We responded:
"Enio, thank you for recognizing Geraldine’s dedication and care. We’re delighted to know she’s been attentive to your needs and provided such great assistance. Your recommendation is sincerely valued."
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Khoi Huynh

May 6, 2026

5  out of  5
rating by Khoi Huynh
"Cesar Valera is the best! He really helped me a lot with my car insurance paperwork and made the whole process super easy and stress-free. He was very professional, patient, and knowledgeable. I truly appreciate his support, I couldn’t have done it without him. Highly recommend him to anyone who needs help with insurance or paperwork!"
We responded:
"Thank you, Khoi, for sharing your experience with Cesar Valera! It's great to hear that he made your car insurance process easy and stress-free with his professionalism and knowledge. We appreciate your recommendation and look forward to assisting you in the future."
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Paula Zee

May 4, 2026

5  out of  5
rating by Paula Zee
"Impressed with Geraldine’s professionalism, guidance and knowledge. Called for auto insurance but didn’t know there’s options for life insurance and even bank offers. Thank you for your help Geraldine!"
We responded:
"Thank you, Paula, for sharing your experience with Geraldine. It's great to hear she was able to provide you with valuable information about our auto and life insurance options, as well as our banking services. We appreciate your feedback and look forward to assisting you again in the future."
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Ana Moreno

April 30, 2026

5  out of  5
rating by Ana Moreno
"Geraldine helps out so much. Always polite and friendly"
We responded:
"Thank you, Ana, for your feedback! We're glad to hear that Geraldine has been helpful and friendly. Your support means a lot to us."
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Tony Colet

April 21, 2026

5  out of  5
rating by Tony Colet
"Ceaser a real good agent just talk to him ul see pro all the way"
We responded:
"Thank you, Tony, for the great feedback! We're glad to hear that Ceaser made a positive impression and provided professional service. Your support means a lot to us."
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Bradley Lane

April 15, 2026

5  out of  5
rating by Bradley Lane
"Marcus and his team-- especially Geraldine-- made it so easy for me to move my policies over from IL to CA. They have helped my cross-country move go so much easier and put my mind at ease as I'm getting set up in a new place! It makes me so happy to be a State Farm customer!"
We responded:
"Thank you, Bradley, for sharing your experience! We're glad to hear that we could assist with your move from IL to CA and make the transition smoother. Welcome to your new home, and we're happy to have you with State Farm!"
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John S

April 14, 2026

5  out of  5
rating by John S
"Our family has been with State Farm for over 20 years and we love the company and the Marcus Brown group. In particular, we are extremely thankful for Geraldine who is always there to assist us. She is knowledgeable, efficient, kind, pleasant and a credit to the State Farm team. In a world where there are many options and constant offers for lower rates, it's the superior service and people like Geraldine that keep us loyal."
We responded:
"Thank you, John, for your thoughtful review and for being with us for over 20 years. We're grateful for your loyalty and are delighted to hear that Geraldine has been such a valuable resource for your family. Your support means a lot to us."
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Keith Luczywo

March 16, 2026

5  out of  5
rating by Keith Luczywo
"My family and I have been customers of Marcus Brown and State Farm for many years. Throughout those years we have been consistently supported by his amazing office manager Geraldine Munoz for all of our ever shifting and growing needs. The response time has been excellent and all information and questions we have had have been answered quickly with the detail we have needed to make informed decisions. I highly recommend this office and team for your insurance needs here in the Los Angeles area!"
We responded:
"Thank you, Keith, for your thoughtful review and for being a loyal customer over the years. We're glad to hear that Geraldine and our team have been able to support your family's needs with timely and detailed responses. Your recommendation means a lot to us. "
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Richard Velazquez

March 11, 2026

5  out of  5
rating by Richard Velazquez
"Great customer service. Geraldine has been a huge help to us over the last few years. She’s always responsive, knowledgeable, and makes everything easy to understand. Really appreciate her support!"
We responded:
"Thank you, Richard, for your kind words about our customer service. We're glad to hear that Geraldine has been such a valuable resource for you over the years. Your support means a lot to us!"
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Kacy H

March 5, 2026

5  out of  5
rating by Kacy H
"Cesar Varela helped my dad get car insurance today. He was very patient, listened carefully to our needs, and found the perfect plan for us. Highly recommend him if you’re looking for any type of insurance! ⭐"
We responded:
"Thank you, Kacy, for sharing your experience! We're glad to hear that Cesar was able to assist your dad with finding the right car insurance plan. Your recommendation means a lot to us. "
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Joy Pong

January 16, 2026

5  out of  5
rating by Joy Pong
"Such great service! I’ve been with them for a long time and they are always courteous and nice. Always ready to help."
We responded:
"Thank you, Joy, for your kind words and for being a loyal customer. We're glad to hear that our team has consistently provided courteous and helpful service. Your support means a lot to us. "
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Wendy Cifuentes

January 15, 2026

5  out of  5
rating by Wendy Cifuentes
"I absolutely love Geraldine always goes above and beyond for me and my Spanish speaking dad. We have been with Marcus Brown for more than 8+ Years and we I’m a very satisfied with my services. Thank you guys !"
We responded:
"Thank you, Wendy, for your kind words! We're grateful for your loyalty over the past 8+ years and are glad to hear that Geraldine has been so helpful to you and your dad. We appreciate your support! "
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Tanya Bowen

January 15, 2026

4  out of  5
rating by Tanya Bowen
"I appreciate State Farm and they always come through for me and my family in a timely manner."
We responded:
"Thank you, Tanya, for sharing your experience with us. We're glad to hear that our team has been able to support you and your family promptly. Your feedback is valuable, and we look forward to continuing to serve you."
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R Car

January 8, 2026

5  out of  5
rating by R Car
"Excelente trabajo, muchas gracias por todo Geraldine Muñoz"
We responded:
"Gracias por tu comentario, R Car. Nos alegra saber que Geraldine Muñoz pudo asistirte de manera excelente. Estamos aquí para ayudarte siempre que lo necesites."
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Hiromi

December 8, 2025

5  out of  5
rating by Hiromi
"Geraldine Munoz and her team always friendly, knowledgeable and very helpful and extremely quick to respond. That is why we have been with State Farm for many years. Outstanding service and follow through. Keep up the good work team! Thank you!"
We responded:
"Thank you, Hiromi, for your kind words about Geraldine Munoz and her team. We're grateful for your continued trust in us over the years and are committed to maintaining the outstanding service you appreciate. Your support means a lot to us!"
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Shandra McThomas

December 5, 2025

5  out of  5
rating by Shandra McThomas
"Marcus Brown and his team at State Farm have been excellent to work with. I moved from Washington State to California, and they made the transition seamless. They were able to transfer all of my policies with no lapse in coverage. Calling the office is always easy—someone friendly and helpful always answers. Recently, I needed to make changes to a few of my policies, and the office staff went above and beyond to ensure everything was handled smoothly. Their professionalism, efficiency, and genuine care truly stand out. I highly recommend Marcus Brown and his team!"
We responded:
"Thank you, Shandra, for sharing your experience with us! We're glad to hear that our team could assist with your move and policy changes smoothly. Your recommendation means a lot to us."
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josh perez

December 4, 2025

5  out of  5
rating by josh perez
"Great customer service!!! Super knowledgeable and friendly:)"
We responded:
"Thank you, Josh, for your kind words! We're glad to hear that you found our team knowledgeable and friendly. Your feedback means a lot to us. "
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Demian Maia

November 26, 2025

5  out of  5
rating by Demian Maia
"Spoke with Geraldine about my bill and also had a few questions about my policy. She was very helpful answering my questions and explaining my bill."
We responded:
"Thank you, Demian, for your feedback. We're glad to hear that Geraldine was able to assist you with your questions and billing. If you need anything else, feel free to reach out."
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Angie E

November 26, 2025

5  out of  5
rating by Angie E
"Geraldine was very thorough and clearly explained the best coverage options based on my needs. Great service!"
We responded:
"Thank you, Angie, for your feedback! We're glad to hear that Geraldine was able to provide you with clear and thorough service. If you have any more questions or need further assistance, feel free to reach out."
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Yesss M

November 26, 2025

5  out of  5
rating by Yesss M
"Had the opportunity to talk to the representative Geraldine and she provided exceptional service. I was very pleased with how attentive and how effective she was with solving my issue. Highly recommend this location."
We responded:
"Thank you, Yesss M, for your kind words about your experience with Geraldine. We're glad to hear she was attentive and effective in addressing your needs. We appreciate your recommendation and look forward to serving you again. Take care!"