State Farm® Insurance Agent Marcus Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Martha Galarreta
July 6, 2025
5
out of
5
rating by Martha Galarreta
"I recently moved out of state and Marcus’s team helped transfer my insurance and I didn’t lose my discounts. I appreciate them helping me in this transition."
We responded:
"Thank you, Martha, for your feedback! We're glad our team could assist with your insurance transfer and maintain your discounts during your move. If you need any further assistance, feel free to reach out."
Mia Jauregui
June 26, 2025
5
out of
5
rating by Mia Jauregui
"Being under 25 and driving a new car is no joke. I’m so glad the Brown Agency helped me get an affordable rate without compromising coverage and I even qualified for a Good Student Discount!"
We responded:
"Thank you, Mia, for your review! It's great to hear that we could help you find an affordable rate and that you qualified for the Good Student Discount. If you have any more questions or need assistance, feel free to reach out."
Anthony Chan
June 18, 2025
5
out of
5
rating by Anthony Chan
"I have been with Marcus and his team for years. My policy is a little complicated and always need some "extra" work on their end every year to generate the bill, and they are always there to help me."
We responded:
"Thank you, Anthony, for your kind words and for being a loyal customer over the years. We're glad to hear that Marcus and the team have been able to assist with your policy needs. Your trust and support mean a lot to us."
Jade Kairo
June 11, 2025
5
out of
5
rating by Jade Kairo
"It was such a pleasure working with Rosario, she is very professional and answered all of my questions and concerns. Will definitely recommend her to my family."
We responded:
"Thank you, Jade, for sharing your experience with Rosario. We're glad to hear she was able to assist you effectively. Your recommendation means a lot to us."
Tina Marie Henry
June 10, 2025
5
out of
5
rating by Tina Marie Henry
"I have been a loyal customer of Marcus Brown - State Farm Insurance for over 23 years, holding both my auto policy and condo policy with this outstanding agency. Throughout the years, I have experienced top-tier customer service that goes above and beyond expectations. Marcus Brown and his team are true professionals, always ensuring that my insurance needs are met with clarity, efficiency, and care. One individual who truly stands out is Geraldine, the office manager—she is a real gem! Her responsiveness and quick assistance have made every interaction seamless, and she is consistently pleasant and professional. Whether answering questions or resolving concerns, she delivers exceptional service with a smile. I couldn't be more satisfied with my experience at Marcus Brown - State Farm. If you're looking for reliable, trustworthy, and high-quality insurance service, look no further! This agency is the gold standard for customer care."
We responded:
"Thank you, Tina Marie, for your kind words and for being a loyal customer for over 23 years. We're grateful to have you with us and are glad to hear that Geraldine and the team have made your experience so positive. Your feedback means a lot to us and reinforces our commitment to providing top-notch service. "
Cristina Avila
June 10, 2025
5
out of
5
rating by Cristina Avila
"Great Customer Service, always helpful. Very knowledgeable in any questions I had."
We responded:
"Thank you, Cristina, for your kind words and the 5-star rating! We're glad to hear that our team was able to assist you with your questions. If you need anything else, feel free to reach out."
Kaitlyn C
June 10, 2025
5
out of
5
rating by Kaitlyn C
"Amazing agency who truly cares and listens to their customers. A special shoutout to Rosario for the amazing job she does!!"
We responded:
"Your review just made our day! We love what we do, and it’s even better when we get to serve great customers like you!"
Fredo Vasquez
June 10, 2025
5
out of
5
rating by Fredo Vasquez
"Rosario helped me out a lot, she is not a basic Insurnace agent. She is the Insurnace expert and knows the ins and outs of the policies. Helped me saved so much."
We responded:
"Thank you, Fredo, for sharing your experience with Rosario. It's great to hear how her expertise made a difference for you. We appreciate your feedback and look forward to continuing to support your insurance needs."
Yafet Galeana
June 10, 2025
5
out of
5
rating by Yafet Galeana
"Rosario made the whole process super easy and was incredibly helpful! She answered every question I had and gave me straight forward answers. Can't recommend them enough!"
We responded:
"Thank you, Yafet, for sharing your experience with us! We're glad to hear that Rosario was able to assist you effectively and make the process smooth. Your recommendation means a lot to us."
Thelma Penaloza
June 10, 2025
5
out of
5
rating by Thelma Penaloza
"Our experience with Rosario for many year has always been the best service. I don't see changing our policy agency anytime soon. Rosario has always answered all our questions and given the best customer service. She is a big asset to this office. We look forward to many more years working with her as our agent."
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
Carlos Pedraja Araujo
May 20, 2025
5
out of
5
rating by Carlos Pedraja Araujo
"Rosario was incredible nice and helpful. Can't recommend her enough!"
We responded:
"Thank you, Carlos, for your kind words about Rosario. We're glad to hear she was able to assist you so well. Your recommendation means a lot to us!"
L T
May 1, 2025
5
out of
5
rating by L T
"5 Stars across the board. My agent always keeps me in the loop on policy changes and they make calling in and getting more info a breeze. I don’t see myself switching policy any time soon!"
We responded:
"Thank you, L T, for your fantastic review! We're glad to hear that our communication and service have made a positive impact on your experience. If you ever have any questions or need assistance, feel free to reach out."
Stephanie Taylor
April 11, 2025
5
out of
5
rating by Stephanie Taylor
"Rosario made the whole process super easy and was incredibly helpful! Can't recommend them enough"
We responded:
"Thank you, Stephanie, for your great feedback! We're happy to hear that Rosario made things easy and helpful for you. Your recommendation is important to us, and we're here to help whenever you need it."
Aidee Felix
March 19, 2025
5
out of
5
rating by Aidee Felix
"Rosario was very nice & helpful...great customer service"
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Aidee—we’re always here for you! "
CJ Budianto
February 6, 2025
5
out of
5
rating by CJ Budianto
"Rosario was very helpful!"
We responded:
"Thank you, CJ! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence."
Samantha Watring
February 4, 2025
5
out of
5
rating by Samantha Watring
"Great Customer Service , Thank you Rosario."
We responded:
"Samantha, thank you so much for the five-star review and kind words about Rosario. We really appreciate it! "
Bob Rader
January 17, 2025
5
out of
5
rating by Bob Rader
"Rosario is very professional, it was great signing with State Farm after being taken care of so well by Rosario!!!"
We responded:
"Bob, thank you for your fantastic review! We're thrilled to hear that Rosario provided you with such professional, top-notch service! "
Oscar Juvera
January 14, 2025
5
out of
5
rating by Oscar Juvera
"Rosario was extremely profesional and helpful. She helped us with our car insurance and answered all our questions. I'm very satisfied with her service. Thank you!"
We responded:
"Thank you for your wonderful feedback about Rosario's professionalism and assistance with your car insurance. We're thrilled to hear you are satisfied with her service. Your positive experience is important to us."
Tina
January 14, 2025
5
out of
5
rating by Tina
"Had a wonderfully easy and streamlined experience transferring my auto insurance to state farm thanks to Rosario!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Rosario made your auto insurance transfer smooth and easy. Your satisfaction is our priority, and we appreciate your feedback."
Estelle Aporongao
January 11, 2025
5
out of
5
rating by Estelle Aporongao
"Rosario helped me navigate getting a new policy very smoothly. Incredibly helpful and very reliable!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Rosario provided you with smooth and reliable assistance in obtaining your new policy. Your satisfaction is our priority, and we appreciate your 5-star review."
ItIsWhatItIs
November 21, 2024
5
out of
5
rating by ItIsWhatItIs
"Excellent customer service and the Best rates a HAPPY Customer Thanks You soo much Rosario😁👍""
We responded:
"Thank you for your kind words! We're thrilled to hear that Rosario provided excellent customer service and that you're happy with our rates."
Krezia Savella
October 30, 2024
5
out of
5
rating by Krezia Savella
"Seamless onboarding and very communicative! Rosario was amazing to work with and knew all the answers to our questions!"
We responded:
"Thank you, Krezia! We're thrilled to hear about your seamless onboarding experience. Rosario will be delighted to know she could assist you effectively. We appreciate your kind words and look forward to continuing to serve your insurance needs."
Akemi Segawa
October 28, 2024
5
out of
5
rating by Akemi Segawa
"Geraldine is very helpful with friendly attitudes. I am glad that she's always there to help."
We responded:
"Thank you, Akemi, for your kind words about Geraldine. We're delighted to hear that her friendly and helpful attitude has made a positive impact. Your satisfaction is our priority, and we appreciate your trust in our team."
Dulci Lara
October 28, 2024
5
out of
5
rating by Dulci Lara
"Great Service!! Professional and reliable group of people. Geraldine is the Best!! She is always there when I need her, and is very helpful. She addresses all my questions and concerns in a timely manner"
We responded:
"Thank you, Dulci! We're thrilled to hear about your positive experience with our team, especially Geraldine. Your kind words and recognition of her dedication mean a lot to us. We're here to assist you whenever you need."
Anthony Diaz
October 10, 2024
5
out of
5
rating by Anthony Diaz
"Rosario is excellent! Great service"
We responded:
"Thank you, Anthony! We're thrilled to hear that Rosario provided you with excellent service. Your positive feedback is greatly appreciated, and we'll be sure to share your kind words with her."